You have a window of 12 hours after placing your order to cancel it. To initiate a cancellation, contact us via email with your order information and the reason for cancellation. Our customer service team will respond promptly and process the cancellation. Please note that once a product is shipped, we cannot cancel the order.

Returns (if applicable):

Customers have the right to apply for a return within 7 days of receiving the product. For a return to be accepted, the following conditions must be met:

  • Products must be unworn and have the original labels.
  • Products should be in the original, undamaged box.
  • The item must be unused and in the same condition as received.
  • Worn, used, altered, or damaged merchandise will not be accepted.
  • Customers will be charged shipping costs only once.

To initiate a return, provide visual evidence (e.g., photo, video) of the products for a streamlined process.


Customers are responsible for the return shipping costs, which are non-refundable. The cost of return shipping will be deducted from the refund.

Refunds (if applicable):

Upon receiving and inspecting your return, we will email you a notification of receipt. We’ll also inform you about the approval or rejection of your refund. If approved, your refund will be processed, and a credit will be applied to your credit card or original method of payment within a specified timeframe.

Late or Missing Refunds (if applicable):

If you haven’t received a refund, check your bank account and contact your credit card company. Processing times may vary. If the issue persists, contact your bank. If needed, reach out to us at for assistance.

For the return address, please contact our Customer Service at Thank you for your understanding and cooperation.